Questions we hear a lot

Our advanced hot water extraction method removes 95% of the moisture we put down. Typical drying time is 4-6 hours, depending on humidity, temperature, and airflow in your home.

Yes! We use eco-friendly, non-toxic cleaning solutions that are completely safe for your family and pets once the carpet is dry.

While a light vacuuming is helpful, it is not required. Our technicians will perform a thorough pre-vacuuming using commercial-grade equipment before the deep cleaning process begins.

While we have an extremely high success rate and carry specialized spotters for almost every type of stain, we cannot guarantee 100% removal of all stains. Some substances permanently alter or dye the carpet fibers.

Carpet manufacturers generally recommend professional hot water extraction every 12-18 months. If you have pets, children, or high traffic, you may need it every 6-12 months.

Our standard house cleaning includes dusting, vacuuming, mopping, bathroom sanitization, kitchen cleaning (including outside of appliances), and general tidying. We also offer deep cleaning and move-in/move-out packages.